Our Mission
Serenity’s Heart Home Care is dedicated to becoming one of the premiere Home Care Organizations with a commitment to excellence and a belief in the dignity and rights of all people.
We are committed to serving our community with unwavering love, care, compassion, and grace. We strive to provide exceptional support to individuals and families, enhancing their quality of life with empathy and respect while promoting their independence so they can live and maintain a healthy lifestyle.
We strive to reflect good character and be an example to the healthcare arena by showing that good character and integrity are important characteristics when providing services. We aim to show that by building a solid foundation for our clients to grow, and where they grow they are able to thrive.
Complete Cases
Expert Staff
Our Values
Our values focus on respecting and acknowledging clients’ individuality, rights, choice, privacy, independence, dignity, respect and partnership. We recognize that each person has their own identity, needs, wishes, choices, beliefs and values.
Client Treatment
Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity.
Confidentiality
Recognizing and maintaining confidentiality of client information. Applying continuous quality improvement measures throughout our Agency.
Diversity
Showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender and disabilities.
Qualified Staff
Working as a team with our co-workers and community resources to provide excellent care and applying continuous quality improvement measures throughout our Agency.
Our Vision
Our vision is to have a reputation for providing the highest standard of in-home care services by:
- ● Earning and maintaining our clients’ satisfaction, trust and loyalty;
- ● Keeping current on the home care industry’s best practices;
- ● Complying with relevant government regulations
- ● Providing skilled Direct Caregivers who serve with love, care, compassion, grace, and integrity
- ● Ensuring Direct Caregivers remain competent through regular, ongoing testing and training
- ● Being known as the home care agency-of-choice in our area of service